Therma France – Therma France – Electrical Heat Tracing, Snow Melting and De-Icing, Heat Tracing Services

Privacy Policy

We respect the privacy of every individual who visits this site. Our policy on the collection and use of personal information is outlined below.

Personal Information
In order to process ideas or other material submitted by you we need to collect and process personal information about you (including your name, address, telephone number and e-mail). Our web site may ask you to supply this information.

We will not disclose any personally identifiable information without your permission unless we are legally entitled to do so (for example, if required to do so by Court order or for the purposes of prevention of fraud or other crime). You will be treated as having given your permission for disclosures referred to in this policy.

We will process your personal information for the purpose of processing any ideas or other material submitted by you. This requirement will continue for as long as we are processing such ideas or other material and for a reasonable period of time afterwards (as, for example, we may be legally obliged to retain information about you even after we have finished processing any ideas or other material submitted by you)

Providing you with the best service
It is very important to us that we provide you with the highest level of service. In order to help us do this, we may use the information you supply to us for:

market research

sending you information about our company, products and services

giving the information to our affiliate offices and companies, which may be located outside the EEA, to enable them to send you information which may be of interest to you.

We may also give your name, address and e-mail and other personal data you supply us to selected third parties, which may be located outside of the EEA. These third parties may use this information for:

market research

sending you information about their company, products and services

giving the information to their regional offices.

When you submit your details to us please indicate if you do not wish your personal information to be used for the purposes under the heading "Providing you with the best service" or for your personal information to be disclosed to third parties as described under this heading. If you do not indicate in your submission that you do not wish your personal information to be used for these purposes or disclosed to third parties in this way but later decide that you wish us to stop using your personal information for these purposes or disclosing your personal information to third parties in this way, please contact us as set out below. In these circumstances:

we will not use personally identifiable information relating to you for marketing purposes; and/or

we will not disclose any personally identifiable information relating to you to any third party to enable them to use it for marketing purposes.

depending on which option you choose.

Non personal information
We may automatically collect non-personal information about you such as the type of Internet browser you use or the web site from which you linked to our site. You cannot be identified from this information and it is only used to assist us in providing an effective service on this web site.

Information placed on your computer
We may store some information (commonly known as a "cookie") on your computer when you look at our site. This information facilitates your use of our web site and ensures that you do not need to re-enter your details every time you visit it. You can erase or block this information from your computer if you want to (your help screen or manual should tell you how to do this).

Keeping our records accurate
We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us as set out below.

Third Parties
We cannot be responsible for the privacy policies and practices of other web sites even if you access them using links from our web site and recommend that you check the policy of each site you visit.

In addition, if you linked to our web site from a third party web site, we cannot be responsible for the privacy policies and practices of the owners or operators of the third party web site from which you linked to our web site and recommend that you check the policy of that third party web site and contact the owner or operator of such web site if you have any concerns or questions.

Contacting Us
If you have a question or complaint, please contact us.